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Managing Time for Agents and Yourself

It’s easy for your agents to waste a significant chunk of their day making calls that are of no use to your company. With any luck, these time management tips will cut down wasted time and streamline...

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Seven reasons why you should try LeanCall

LeanCall is an outbound sales solution that could dramatically transform the way you or your company makes its calls. Here are our top seven reasons why you should give it a try today: 1. LeanCall is...

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Getting LinkedIn with the industry…

Social media has really changed the world and how people interact with each other. It’s changed businesses too, as pretty much all big firms now have a Twitter account and/or other social media...

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Eight key ‘Be’s in call centre performance

Just like the Boy Scouts have the motto ‘Be Prepared’, we reckon there are eight key ‘Be’s in outbound calling that, if perfected, can really make a difference to your team… Be prepared Don’t just make...

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The Lead Generation Game

Lead generation is one of the key aspects of successful outbound sales operations. It allows for a concentrated approach to generating call centre sales, and improves time wasted on clients who were...

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5 Ways to Use the LeanCall Predictive Dialler

Installing a predictive dialler for telemarketing solutions is the first step towards making an outbound call campaign more efficient, productive and effective. However, once the predictive dialler’s...

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